Terms & Conditions
Welcome to Black Eyed Susan Spice Company (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, [insert website URL] (the “Site”), and the purchase of our products, including hot sauces and related items (the “Products”), through our WooCommerce online store. By accessing or using our Site, you agree to these Terms. Please read them carefully before placing an order.
Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. By using our Site, you represent that you meet these requirements.
Products & Availability
All Products listed on our Site are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice. Product descriptions, images, and prices are provided as accurately as possible, but we do not guarantee that all information is free from errors.
Orders & Payment
By placing an order, you agree to provide accurate and complete information.
All prices are listed in [insert currency, e.g., USD] and are subject to change without notice.
Payments are processed securely through WooCommerce’s supported payment gateways. We are not responsible for delays or issues caused by third-party payment processors.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Shipping & Delivery
We ship to addresses specified during checkout. Shipping costs and delivery times vary depending on your location and chosen method.
We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Risk of loss passes to you once the order has been delivered to the carrier.
Returns & Refunds
Due to the perishable nature of our Products, all sales are final unless your item arrives damaged or incorrect.
If you receive a damaged or defective product, contact us at [insert email] within [7] days of delivery with your order number and photos of the issue.
Approved refunds or replacements will be processed at our discretion.
Allergen & Heat Warning
Our hot sauces are made with chili peppers and other ingredients that can be extremely spicy.
Consume with caution.
Black Eyed Susan Spice Company is not responsible for any adverse reactions or injuries resulting from the consumption or handling of our Products.
Always read product labels for allergen information.
Intellectual Property
All content on the Site, including text, images, logos, and product names, is the property of Black Eyed Susan Spice Company and protected by copyright, trademark, and other laws. You may not use, copy, or reproduce our content without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Black Eyed Susan Spice Company shall not be liable for any indirect, incidental, or consequential damages, including but not limited to health issues, injuries, or losses resulting from the use or consumption of our Products.
Indemnification
You agree to indemnify and hold harmless Black Eyed Susan Spice Company, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our Site or Products.
Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Maryland, without regard to its conflict of law principles. Any disputes will be handled in the courts of Fredrick, MD.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the “Last Updated” date revised. Your continued use of the Site constitutes acceptance of the updated Terms.
Contact Us
For questions about these Terms or our Products, please get in touch with us:
Black Eyed Susan Spice Company
Email: admin@blackeyedspices.com
Phone: 412-951-4812
Address: 2909 Summerfield Rd. Falls Church, VA 22042
Want to carry Black Eyed Susan Spice Co.?
Email us today to bring our award-winning sauces and rubs to your shelves.